Email is normally checked 11am - 7pm EST M-F (not on weekends or national holidays)
Please keep in mind that O-Wool is run by one person - myself (Jocelyn Tunney - Hi!). Please give me up to 72 hours to respond to your inquiry. Typically the wait will be far shorter.
Please note that voicemail is checked once per week. If you would like a timely response, please email.